Security and Privacy Policy

 

Security Policy 

We realise how important it is to securely store any information that you provide. Lucey Of London maintains the highest levels of security. Our site uses high-level SSL 128 bit encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.  luceylondon.co.uk is secure.

Privacy Policy 

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation. 

We will never share your information with any third party. 

We do not store any of your financial details. 

When you shop on this Website, we will ask you to input and thus collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect information about where you are on the internet (e.g. the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us. 

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service. 

We confirm that any Personal Information which you provide to us and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes: 

* Processing your orders;
* For statistical or survey purposes to improve this website;
* To administer this website;
* If you consent, to notify you of products and special offers.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003. 

When you create a shopping account while ordering online you will be given the option to receive information from Lucey Of London which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line, by e-mailing us at customerservices@luceylondon.co.uk or telephoning us on 0845 5192 822 between 9am and 5pm Monday to Friday. 

Please check back frequently to see any updates or changes to our Privacy Policy. Questions regarding this Policy should be directed to the Registered Office of Lucey Of London.